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Hongkong Post Issues Warning Over Unofficial App Downloads

Hongkong Post warns users to avoid downloading its mobile application from unofficial channels, confirming it is only available on three major app stores.

Hongkong Post Issues Warning Over Unofficial App Downloads. Source: Hong Kong SAR Government

Hongkong Post issued a public warning on October 27, 2026, urging citizens not to download the Hongkong Post Mobile Application from any unofficial channels.

Official App Distribution

Hongkong Post issued an appeal to members of the public to avoid downloading the Hongkong Post Mobile Application from unofficial sources. The government body clarified that the application is only available on authorized platforms.

According to Hongkong Post, the mobile application is currently available exclusively on the Apple App Store, Google Play, and Huawei AppGallery platforms.

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Public Enquiries

Members of the public seeking further information or assistance regarding the application can reach out directly to the organization. Hongkong Post directed individuals to contact their enquiry hotline at 2921 2222 or send an email to hkpo@hkpo.gov.hk.

What to do

  • Do not download the Hongkong Post Mobile Application from any unofficial channels.
  • Only download the application from the Apple App Store, Google Play, and Huawei AppGallery platforms.
  • Contact the Hongkong Post enquiry hotline at 2921 2222 or email hkpo@hkpo.gov.hk for any enquiries.
Key facts and where they come from
  • Hongkong Post appealed to the public not to download its mobile app from unofficial channels on October 27, 2026.
    Hongkong Post today (October 27) appealed to members of the public not to download Hongkong Post Mobile Application from any unofficial channels.
  • The official mobile application is only available on the Apple App Store, Google Play, and Huawei AppGallery.
    Hongkong Post clarifies that Hongkong Post Mobile Application is currently available only on the Apple App Store, Google Play, and Huawei AppGallery platforms.
  • Public enquiries can be directed to the hotline 2921 2222 or via email at hkpo@hkpo.gov.hk.
    For enquiries, members of the public may contact the Hongkong Post enquiry hotline at 2921 2222 or email hkpo@hkpo.gov.hk.

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