On October 23, 2026, the Hong Kong Monetary Authority issued a scam alert warning the public about fraudulent websites and internet banking login screens linked to five banks.
Affected Banks and Scam Types
The Hong Kong Monetary Authority alerted the public to press releases issued by five banks relating to fraudulent websites and internet banking login screens.
The listed institutions include The Bank of East Asia, Limited, Shanghai Commercial Bank Limited, Chong Hing Bank Limited, Chiyu Banking Corporation Limited, and OCBC Bank (Hong Kong) Limited.
HKMA Guidance and Reporting
The HKMA stated that banks will not send SMS or emails with embedded hyperlinks directing customers to websites to carry out transactions. Banks also will not ask for sensitive information such as login passwords or one-time passwords by phone, email, or SMS.
Individuals who provided personal information or conducted financial transactions in response to the scams should contact the relevant bank and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
What to do
- Contact the relevant bank using the information provided in their press release if you provided personal information or conducted financial transactions.
- Report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
Key facts and where they come from
- The HKMA issued an alert regarding press releases from five banks concerning fraudulent websites and internet banking login screens.
relating to fraudulent websites, internet banking login screens, phishing emails or other scams
- The HKMA stated that banks will not ask customers for sensitive information like passwords by phone, email, or SMS.
They will not ask customers for sensitive information, such as login passwords or one-time password, by phone, email or SMS
- Victims can report matters to the Hong Kong Police Force at 2860 5012.
report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
