United Airlines announced on October 16, 2026, that its mobile app is now available in Japanese, making it the first major U.S. airline to offer a translated Japanese-language app experience. The update includes support for yen currency and local point-of-sale capabilities.
App Localization and Features
The new Japanese-language experience brings United's digital tools to customers in their preferred language. The interface supports searching and booking flights, checking in, accessing boarding passes, tracking bags, receiving real-time flight updates, navigating connections, and managing arrivals.
According to United, the Japanese-language experience was translated by hand and reviewed by local linguists and in-country experts in Japan to help ensure the language is accurate, natural and relevant to customers.
Device Integration and Leadership
Customers whose iPhone or Android device is set to Japanese can automatically access the United mobile app in Japanese. The company stated that the update builds on its continued investment in making its digital tools more accessible following the introduction of Spanish language capabilities in 2024.
"Japan is an important destination for United, and being the first major U.S. airline to offer our app in Japanese is another way we’re differentiating the digital customer experience and investing in making travel easier and more seamless for our customers," said David Kinzelman, United’s Chief Customer Officer.
Key facts and where they come from
- United Airlines became the first major U.S. airline to offer its mobile app in Japanese.
United today announced that its award-winning mobile app is now available in Japanese, becoming the first major U.S. airline to offer its app in Japanese
- The update includes support for yen currency and local point-of-sale capabilities.
New Japanese-language experience includes yen currency and local point-of-sale capabilities
- Customers with iPhone or Android devices set to Japanese can automatically access the app in Japanese.
Customers whose iPhone or Android device is set to Japanese can automatically access the United mobile app in Japanese.
- The text was translated by hand and reviewed by local linguists and experts.
The Japanese-language experience was translated by hand and reviewed by local linguists and in-country experts in Japan
