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Ricoh and Hyphen Partner to Scale Food Service Robotics

The partnership pairs Hyphen's robotic makeline solutions with Ricoh's lifecycle management to scale restaurant automation.

Ricoh and Hyphen Partner to Scale Food Service Robotics
Image: Ricoh USA, Inc. via PR Newswire

Ricoh USA, Inc. announced a partnership on October 15, 2026, with food-service automation company Hyphen to scale robotics adoption in the U.S. food service industry. The collaboration utilizes Ricoh Service Advantage to manage deployment and support.

Scaling Restaurant Robotics

Ricoh USA, Inc. and Hyphen announced a partnership to facilitate and scale the adoption of robotics in the U.S. food service industry. The agreement uses RICOH Service Advantage, a lifecycle management solution designed to handle deployment and ongoing support for emerging technology organizations.

According to Shawn Lange, Senior Vice President of Go-To-Market at Hyphen, the partnership enables the company to quickly ramp up, train, and implement solutions for restaurants wanting to deploy chainwide.

Supported Technology and Market Outlook

The supported technology includes the Hyphen Automated Makeline, which is backed by both Chipotle and Cava. The system automatically assembles rice and salad bowls under-the-counter based on digital drive-thru, online, and kiosk orders while team members serve customers from the top-of-counter.

The global market for restaurant robotics is expected to triple from $2 billion in 2026 to $6 billion by 2033, with North America driving the growth, according to the announcement.

Key facts and where they come from
  • Ricoh USA, Inc. and Hyphen announced a partnership to scale robotics adoption in the U.S. food service industry on October 15, 2026.
    Ricoh USA, Inc. today announced a partnership with food-service automation company Hyphen to facilitate and scale the adoption of robotics in the food service industry in the U.S.
  • The global market for restaurant robotics is expected to grow from $2 billion in 2026 to $6 billion by 2033.
    The global market for restaurant robotics, including automated food-preparation systems, is expected to triple from $2 billion in 2026 to $6 billion by 2033
  • The Hyphen Automated Makeline is backed by Chipotle and Cava.
    The supported technology includes the Hyphen Automated Makeline, backed by both Chipotle and Cava.

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