The Italian Data Protection Authority issued a final decision on 05/06/2026 fining Wind Tre S.p.A. EUR 16 700 000 following an investigation into unlawful telemarketing and data protection infringements.
Investigation and Key Findings
The Italian Data Protection Authority carried out an investigation into Wind Tre S.p.A. following numerous complaints and reports from individuals concerning unsolicited promotional contacts and the activation of contracts and services without their knowledge. Investigators examined processing carried out for telemarketing purposes, procedures used to conclude contracts through sales partners, and technical measures implemented by the company.
The Italian DPA found that individuals continued to receive promotional communications despite having exercised their right to object or without having given valid consent. The investigation also identified cases where contracts were activated without individuals' knowledge, alongside shortcomings in Wind Tre's technical and organisational measures and controls over its sales network.
Regulatory Penalties and Orders
The Italian DPA imposed an administrative fine of EUR 16 700 000 on Wind Tre S.p.A. The authority also prohibited the further processing of personal data acquired without consent and issued a compliance order.
Wind Tre was ordered to adopt measures to ensure effective compliance with data subjects' rights, particularly the right to object to direct marketing. The company must also strengthen the technical and organisational measures governing its sales network and verification procedures.
Key facts and where they come from
- The Italian DPA fined Wind Tre S.p.A. EUR 16 700 000.
The Italian DPA imposed an administrative fine of EUR 16 700 000 on Wind Tre S.p.A.
- The final decision date was 05/06/2026.
Date of final decision: 05/06/2026
- The investigation was triggered by complaints about unsolicited promotional contacts and unauthorized contract activations.
The Italian Data Protection Authority (DPA) carried out an investigation into Wind Tre S.p.A. following numerous complaints and reports from individuals concerning unsolicited promotional contacts and the activation of contracts and services without their knowledge.