The Federal Trade Commission filed an amended complaint on November 10, 2026, adding five states to its lawsuit against telehealth provider Hims and Hers. The complaint alleges the company shared sensitive health data with third-party platforms and deceived users regarding billing and cancellation practices.
New States and Allegations
The amended complaint filed in the U.S. District Court for the Northern District of California adds Arizona, Florida, Nebraska, Ohio, and Wisconsin as co-plaintiffs. They join Utah and California, which was represented by Los Angeles County Counsel.
The FTC originally alleged in July that Hims misled consumers regarding the privacy of their health information and shared it with Meta, Snap, and other third parties. The updated complaint also states the company fails to clearly disclose that it charges consumers for prescriptions almost immediately after they submit an intake form, and makes subscription cancellations difficult.
Legal Framework and Commission Action
The lawsuit alleges violations of the FTC Act, the Restore Online Shoppers’ Confidence Act, and consumer protection laws across the participating states. The Commission voted 2-0 to authorize staff to file the amended complaint.
The FTC noted that a complaint represents a reason to believe violations are occurring or about to occur and that proceedings are in the public interest, with the case ultimately decided by the court.
Key facts and where they come from
- Five states joined the FTC lawsuit against Hims and Hers.
The Federal Trade Commission filed an amended complaint adding five states as co-plaintiffs in its lawsuit
- The amended complaint was filed in the U.S. District Court for the Northern District of California.
The amended complaint was filed in the U.S. District Court for the Northern District of California.
- The Commission vote authorizing the staff to file the amended complaint was 2-0.
The Commission vote authorizing the staff to file the amended complaint was 2-0.
